Customer service: +34 900 123 456 info@childcare.es

Request a Technical Demo

Complete the brief so our engineering team can evaluate your fleet and prepare an integration proposal with Chil-D-Care.

  • Review of existing sensors and IoT devices
  • Estimated data volume per route
  • Regulatory reporting requirements (SENASA / HACCP)
  • Expected implementation timelines

Contact and Support

Direct channels for technical, commercial, and operational inquiries.

Head Office

Address

Gael 47743 91 F

Phone

Direct line

(5425)45-3077

Email

Support and sales

info@childcareinsights.com

Business Hours

Monday to Friday

09:00 – 18:00 (ART)

Communication Channels

Technical and commercial inquiries are handled by phone and email. For critical cold chain incidents, the support team responds within a maximum of 2 business hours.

Connections

Monitor your cold chain operation from the channels you already use.

Specialized Technical Support

Direct channels to resolve operational incidents and inquiries about the Chil-D-Care platform.

Help Desk

Phone and remote support for critical incidents.

(5425)45-3077

info@childcareinsights.com

SLA and Response Times
  • Critical (P1): < 30 min
  • High (P2): < 2 h
  • Medium (P3): < 8 h
  • Low (P4): < 24 h
Knowledge Base

Technical documentation, integration guides, and frequently asked questions.

Go to FAQ
Cookie settings

We use cookies to keep the site stable, remember basic preferences, and understand which pages are useful. You can accept, reject, or review the settings before continuing.

ES EN